Frequently Asked Questions
How often should my luxury watch be serviced?
Most brands recommend a full service every 4–6 years, but frequency depends on usage, storage, and the watch’s complexity.
Do you use authentic manufacturer parts?
Yes—every repair and restoration uses genuine parts sourced directly from the brand or their authorized suppliers.
Can you restore vintage watches?
Absolutely. Our specialists excel in intricate vintage restoration, preserving original aesthetics while ensuring modern reliability.
How long does the repair process take?
Service times vary depending on the complexity of the work—typically 1–2 weeks for repairs, longer for full restorations.
Is my watch insured during service?
Yes—your watch is covered under our fully insured shipping and handling policy from start to finish.
Do you provide a warranty on repairs?
All services come with our warranty, guaranteeing both workmanship and performance.